Privacy Policy & Terms of Use

Last updated: 02.10.2025

Welcome to TriggerTract. We value your privacy and want you to understand how we handle your information. Please read this carefully before using our app or website.

Privacy Policy

About TriggerTract

TriggerTract is a lifestyle and wellbeing app that helps users track symptoms, record foods, and observe daily patterns to support personal awareness of digestive health. It is not a medical device or service and does not provide medical advice, diagnosis, or treatment.
If you have health concerns or experience urgent symptoms, you must seek advice from your GP, dietitian, or another qualified healthcare professional.

Information We Collect

  • App activity (symptom logs, food entries, or wellbeing notes you choose to record).

  • Technical data (device type, app version, usage statistics).

  • Contact information (if you email us for support).

We do not sell your data to third parties.

How We Use Your Information

We process your data to:

  • Provide and improve the TriggerTract app.

  • Support customer service requests.

  • Analyse anonymised data to improve app features.

  • Comply with legal obligations.

Data Storage & Security

  • In Guest Mode, all data is stored locally on your device.

  • We apply encryption and industry-standard safeguards.

  • Data is kept only as long as necessary for app functionality and compliance.

Your Rights (GDPR)

As a UK/EU user, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletion of your data.

  • Withdraw consent or object to processing.

  • Request a copy of your data in portable format.

To exercise these rights, email us at support@triggertract.co.uk

Terms of Use

By using TriggerTract, you agree that:

  • The app is for personal wellbeing and self-tracking only.

  • TriggerTract is not a substitute for medical diagnosis, treatment, or advice.

  • If your symptoms change, persist, or cause concern, always seek guidance from a qualified healthcare professional. In urgent cases — such as blood in the stool, severe or worsening pain, fever, unexplained weight loss, persistent vomiting, fainting, or dehydration — seek immediate medical attention.

  • You are responsible for consulting a healthcare professional for medical concerns.

  • We are not liable for any health outcomes based on use of the mobile app.

Updates

We may update this Privacy Policy & Terms from time to time. Changes will be posted here with a new “last updated” date.